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Remote Support
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ONSITE SERVICE

SHOP SERVICE

SERVER MAINTENANCE

BACKUP SYSTEMS

EMAIL SUPPORT

TELEPHONE SUPPORT

NEW!
REMOTE SERVICE LINK WITH PHONE SUPPORT

SOLVE COMMON COMPUTER PROBLEMS INCLUDING:

ADWARE SPYWARE VIRUS and Trojan infections damage your system and result in slow performance, pop-ups and eventual freezing or shutdown. We can attack and zap these infections while Remotely connected. to your PC.

NETWORKING
Add - Share - Discover Network Printers, files and folders. We can view 2 PCs at once to facilitate networking objectives and integrate your resources.

WIRELESS
We program Wireless and standard routers such as Linksys, Netgear, SMC, Sonic Wall, Cisco and others. We can add the Security setup you need to protect your users from intrusion or spoofed connections etc.

SYSTEM ERRORS
Correct program errors and fix "startup file missing" errors. Fix registry corruption. Eliminate "glitches" and various snafus and "cyber mysteries".

SYSTEM TUNING
We optimize your system startup, zap temp files, clear & update cache settings and employ many other techniques to yield a faster PC experience.

FREE REMOTE SOFTWARE
You will be directed to our Free Remote Support Tool download site once your request for support is processed.

CALL FOR MORE
INFORMATION

You're in our PC Service Zone!

Follow these links to get help for your issue.

1) SHOP SERVICE

Major Hardware issues including:
No Boot, blank screen or crash, freezing.
Fan spins but no beeps or startup sounds
Unstable PC that becomes unresponsive
Failed hard drives, CDs, Zip and DVD

System Repairs and Upgrades:
System upgrades and data migration
Windows system crash recovery
File and general data recovery
Virus, adware and spyware attacks
System tuning, patches and updates
Windows based PCs and Laptops only.

SHOP and Drop-off Service. Free Local Pickup!

2) FIELD SERVICE

Onsite repairs by our experienced Technicians:

General computer repair and troubleshooting
Networking and Server setup and maintenance
Cabling for DSL, Cable and Broadband
Service for HP Laser and inkjet-multifunction
Backup systems and Disaster Recovery
Wireless setup with latest WPA security
Resolve Outlook and Outlook Express problems
Firewall and Router setup and programming

CORPORATE 3rd PARTY SERVICE:
Deploy, maintain and service specialized PCs
and servers for Financial, Medical, Real Estate,
Manufacturing, and Legal professions

1 Hour Minimum Field Service.

3) REMOTE SUPPORT

Onsite repairs using Remote Connection Tools
and your stable High Speed Internet!
Resolve "Non-Hardware" issues including:

Correct general system problems and errors
MS Office and MS Word solutions and support
Application help and configuration assistance
Router setup for LANs and wireless environments
Anti-Virus & Anti-Spyware service and cleaning
Recovery of damaged or missing files
Resolve errors with Outlook and Outlook Express
Fast and timely response to your support needs

Call to review our Support options and obtain the
Remote Support Tool! Incidental and long term Support
Packages may be adjusted according to your needs.

4) TELEPHONE AND EMAIL SUPPORT

Discuss System problems and Potential Solutions
for Windows Based PCs (English Only). We offer
fast and responsive telephone support for:

General Windows system problems and issues
Application help and configuration
Backup and recovery planning and setup
Network file and printer problems
Simple everyday computer problems
Create relevant support documentation and methods.

Main Support Page

Choosing a Great Computer Support Specialist is now easy...and getting that support is faster than ever!

Instant Remote Support

Our Remote Support Tools can provide you with instant support solutions! All you need to do is call the office and arrange for a Free Download and installation of our remote support toolkit. Then, by calling or paging our Technicians a remote connection is made and our best support engineers examine your system and solve common Windows problems, fix glitches and tune up your system and much more!

A stable, high speed Internet connection (DSL-CABLE) is required. Call for more information 310 829-3129.

Trusted Techs

Serving the Los Angeles area for over 20 years with pride and proven skills. Responsive on-site service for your home or office with excellent availability and reasonable pricing.

Uniquely Qualified

John Compton provides all our Remote Support.
Our Senior technician and a L.A. native, John has over 24 yrs experience in Microcomputer hardware and systems support. Originally trained as a Technical Writer for Aerospace, in the late 1970's John worked for both Rockwell B-1 and later a Hughes Research Facility documenting assembly procedures for various space and military projects. Moving on to Biomedical in the 80's John was field service engineer for a Chatsworth based cardiac monitoring company featuring advanced networking and wireless technology. John founded Avenue 18 Computer and has been providing excellent customer service for Microsoft based PC systems since 1986.

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Information in this document is subject to change without notice.
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