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On Demand Support

If you  want rapid support on a regular basis, consider using your broadband connection to get  immediate REMOTE support!

Reduce your service call costs, improve maintenance standards and  resolve more problems with our
On Demand Remote Support Services.

 


SENIOR LEVEL TECHNICIANS
PROVIDE ACCURATE AND
HIGH QUALITY SUPPORT
FOR A WIDE VARIETY
OF COMPUTER PROBLEMS.

REMOTE SUPPORT PIONEERS LOGGING IN SINCE 1986

WE CAN WORK WITH YOUR EXISTING GOTOMYPC and SIMILAR  REMOTE  PACKAGES
 

 
Solution Graphics

MAJOR CREDITS CARDS
ACCEPTED
 

 


"Service and Support for your Digital World"
  • EXPERIENCE SUPPORT EXCELLENCE

  • VETERAN PC SYSTEM BUILDERS

  • ONSITE AND REMOTE SERVICE

  • SERVER MAINTENANCE

  • EXPERT ANTI-VIRUS SERVICE
     

About Avenue 18 Computer:

We have been providing service, support and repair for Windows based
PCs, serving Santa Monica and the Westside since 1989.


We provide courteous, prompt and comprehensive computer and printer service
for home users all the way to medium sized businesses with 25 or more PCs.
 
You'll find us to be an experienced systems integrator & builder - some of our
carefully built computers are entering their 7th year of reliable service, more than
double the standard warranty life.


Beginnings:

John Compton founded Avenue 18 Computer in 1989 with few corporate clients
and a lot of home/office users who were in need of comprehensive PC support.

Starting out as an aerospace technical writer in 1975 gave me the foundation to
explore, analyze and construct logical flow from hardware and equipment. I was
expected to interview, observe and author the precise methods for constructing,
testing and assembly of electronics and aerospace components. After 4 years
of writing in my "too quiet" offices I was eager to get out in the field and work with
people as well as technology. I had heard about Field Service Engineering...

I became a Biomed Engineer starting in July 1980, performing field service
for a computer based heart and BP monitoring company. I handled 24Hr onsite 
service for over 11 hospitals in LA from Palmdale to San Pedro. My desire to work
independently and seek excellence lead me to a Mom and Pop computer store
in Culver City in 1986 where I learned all I could about the PC business.
We were smack in the middle of the portable PC and computer revolution!
By 1987 I had left to form my own computer service company with a few terrific
corporate accounts, a lot of home users and smart older people, strong coffee,
some brilliant associates and a lot of flyers and cold calls in the mix.

Soon we had offices on Wilshire Blvd. and that led to more growth and more
corporate maintenance accounts. Since then I have personally resolved over
12,000 computer problems and service calls for a huge variety of individuals
and businesses. A Pioneer in Remote Support, we developed support tools
and best practices to bring professional solutions to remote desktops.
 

Today at Avenue 18 Computer:

Today I and my independent associates provide outstanding service to the
Santa Monica and Westside areas, building and servicing computers,
laptops and printers with reliability and helpfulness our enduring goal.

Come take advantage of our superior in-person or remote support
and enjoy service excellence well beyond your expectations!

Some of our more interesting clients include:

Business Coaching http://3lunches.com/
Restaurant http://www.west4thjane.com
Accounting http://www.castillocpas.com/
Custom Programmers http://www.galaxycreations.com/ 
Specialty Electronics http://www.1micro.com/

...plus numerous attorneys, financial professionals, home and small business customers. Some dating back to the late 1980s!

We invite you to call our tech support center to arrange for immediate support at:
310 829-3129   
Normal support hours 9am-9pm
There is no charge to discuss your technical issues.
 


 

A fast and easy connection...to our Support Center is only minutes away!


Instant Remote Support

We can provide you with the latest free remote support tools to link you to our best support engineers.
With HIGH SPEED  internet common, it makes sense to utilize the latest in remote support technology.
Get Started Now~!

Trusted Techs

Serving the Los Angeles area for over 20 years with pride and proven skills. Call and talk to us about our onsite support services for routine maintenance and backed up by remote monitoring for server backup and overall system health monitoring.

Monitoring your Server

If nobody reads your server error logs - or checks the patch status, then nobody knows what's going on, period. Someone has to log in and see if attacks have occurred, if the system is overheating, compromised or infected, are the Backup Jobs completing, and have the latest Microsoft patches been added. Perhaps you need to consider remote server monitoring services?

 

 

 

         
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Information in this document is subject to change without notice.
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